Amazon Warranties Experience

• Spearheaded Northstar vision for warranties through workshops and customer connection sessions

• Identified tech debt resolutions through short-term and long-term design solutions with Director and VP approvals

• Reduced negative business impacts from Amazon Search design changes

Senior UX Designer @ Big Fish Games

Lead designer for Big Fish’s most profitable games, EverMerge (#8 Top Grossing Game in Play Store’s puzzle category) and Gummy Drop.

Impact includes increase in revenue, DAU, and relations with 3rd-party developers overseas.

UX Designer @ Take-Two Interactive

Lead design, testing, and implementation of core game pillar experiences (customization, building, vehicle control, info display, etc.,).

Impact includes spaceship building with customizable parts, long-distance interstellar trip planning, and usability testing with vendors.

Capstone sponsored by T-Mobile

Expanded 5G technology use to navigation for T-Mobile Tech Experience.

Impact includes future T-Mobile 5G network deployment and improved localization and accuracy of AR navigation.

UX Design Intern @ OTVcloud

Designed and delivered a cloud-based management tool for Shanghai Sports Channel.

Impact includes new features that save interal users 5 houurs per week and improved company’s marketing compaign.

Capstone sponsored by NASA JPL

Designed a VR data analysis tool for scientists and engineers on rover missions.

Impact includes accelerating rover decision-making process and presenting project at JPL headquarters.